Support programs have the power to drive patients to start, stay and succeed on therapy. These programs and the best practices that drive patient experience and access are critical to
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We are creating breakthrough patient experience programs that remove barriers to access and improve patient adherence. Going beyond recommendations to help clients answer the most difficult questions in patient services. We leverage these insights to create scalable, sustainable, and impactful programs. We are with you every step of the way starting from understanding the patient journey to managing the implementation or finding and selecting the right patient hub partners.
Herspiegel is genuinely invested in long-term partnerships, we become true collaborators, leveraging years of shared experience to build patient support programs where patients start, stay, and succeed on therapy.
Partner, Patient Services Practice Lead
Brian Torres is a Partner at Herspiegel. His strong strategic and client engagement skills enable him to lead complex projects and support senior clients with their most difficult business decisions. Brian practices a team-centric approach, with a focus on building strong, collaborative teams that can quickly flex to deliver on pressing client needs.
While at Herspiegel, Brian has led various projects across a broad range of therapeutic areas, including diabetes, GI, obesity, oncology, and rare disease, among others. These projects have included digital health strategy and organizational design, patient support program optimization through external technology partnerships, and rare disease product launch.
Prior to working at Herspiegel, Brian supported the vaccine franchise at Merck Sharpe and Dohme. He holds an MBA in pharmaceutical management from Temple University and a BS in biology from Saint Joseph’s University.
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