Uncover inefficiencies. Ensure compliance. Drive performance.
Your patient services program is built to support patients, but is it operating at full health?
Even with a well-established hub or specialty pharmacy partner, hidden inefficiencies, compliance risks, and workflow breakdowns can limit your program’s effectiveness. How do you pinpoint the gaps and optimize your program for success?
Herspiegel’s Operational Health Assessment is a proven 5-week solution designed to evaluate your current operations and deliver a clear, actionable path to optimization.
Why an Operational Health Assessment?
When patients aren’t receiving timely support and your internal teams are burdened by daily operational hurdles, it’s time to take a step back and assess what’s working—and what isn’t. Hersiegel’s Operational Health Assessment helps brands quickly pinpoint gaps and unlock improvements across every stage of the patient journey.
What You Gain
- Operational Expertise: An objective perspective on your patient service program
- from a strategic team with deep experience in patient services.
- Immediate Impact: Identify risks and make actionable recommendations to improve efficiency and ensure compliance.
- Proven Results: Drive operational improvements to accelerate uptake, increase adherence, and improve patient experience with your brand.
What Makes Our Approach Different
- Therapeutic Area-Specific Expertise: Tailored insights based on deep understanding of specialty markets and patient population needs.
- Comprehensive Focus: We evaluate all aspects of your hub or specialty pharmacy vendor operations—from benefit investigations to compliance protocols.
- Vendor-Savvy Execution: With decades of experience working with hub vendors and specialty pharmacies, we know how to ensure your partnerships deliver.
Strengthen Your Patient Services Program
Herspiegel’s Operational Health Assessment provides the clarity and strategic direction needed to optimize your hub or specialty pharmacy program. Identify gaps, improve performance, and ensure your patient services are built for long-term success.
Partner with Herspiegel to ensure your patient services program is operating at full health.
